Thursday 12 March 2009

Customer satisfaction

We had our first clients of the year this last weeked; always an exciting time. It was a dual birthday celebration, 40 years for Dad and 10 years for daughter, and the extended family were all there. We pushed the boat out a bit, with candles, cakes and 40 year / 10 year confetti on the tables.

The pool was a big hit, especially with the children, so I'm very glad I made the effort to get it all ready. Even when the adults were packed up, coats on and ready to depart, the children had to be fished out of the pool. The adults were happy too, saying they had had a "perfect" weekend, but also noting that the website doesn't do us justice. Must see what I can do about that.

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